The Institute For Health And Wellness Caveat Emptor Green Coffee Maxx And Liposom

Jan Leeming

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Jan's Blog

Computers and the internet are amazing things. One of my concerns with putting together this site was that it could remain current, yet with all my travelling I've often much to say, but little time to say it. Years ago when reading the news it would take me days on end to reply to the kind letters people sent. Now, with the magic of the modern age, I can keep you up to date with what I'm doing and other events in my life.

The Institute for Health and Wellness - CAVEAT EMPTOR - Green Coffee Maxx and Liposom

Date: 24th April 2013

CAVEAT EMPTOR –  Green Coffee Maxx and Liposom

This will teach me to read the Terms and Conditions.

On Google, there are often health tips – good recipes, products etc. I’m not usually so gullible but I fell for a specimen offer of Green Coffee tablets and Liposom for cleansing the system.

One was asked to pay the postage which I thought was rather high but assumed the package was coming from the USA as that’s where the company is based. To my surprise the two packages   arrived from the UK and I simply cannot believe the postage was as I was charged so I think they may be making a tidy profit on that too.

Usually if one has a trial product, that is what it is and if it agrees with you and what you require, you would then phone up and order more.  (I have to say that more and more companies are obtaining your card details and relying on you to 'forget' the cut off date so they just go on taking the money.)

The Green Coffee made me feel ill and as for the Liposom, I don’t seem to have benefited from any of its claims - in fact I've felt more tired and have put on a little weight.  As to whether it has cleansed my system - I rather doubt it!!!!!!!!!!!!

Having just received my monthly credit card statement I was horrified to find that on top of the postage – I have just been billed £69 and £77 for the two products.

On phoning the company which has an HQ here in this country at Herts, but it actually based in thae States, the operative continually repeated that I had not read the Terms and Conditions which states that, unless you cancel within 14 days, you will be charged the full amount for the product. (At those prices I wouldn’t have ordered anyway.)

I do not remember seeing the 14 day clause and if it is at all like the usual T’s and C’s the verbiage goes on for pages so I would have hastily read it.  Have you noticed how often when you order, you've gone through all the rigmarole and right at the end they ask you to tick that you've read the Terms and Conditions.  Frankly, I think the T's and C's should be at the beginning.

Apart from the 14 day clause, the package didn’t arrive for almost a week having been ordered over Easter and how can one assess the benefits after having taken the product for such a short space of time!

Finally the operative came back and said they would reduce the bill by half – I will believe that when I see the refund.

The friend who also ordered with me has now established that, despite the UK phone number, the Call Centre is in Florida and from the response he got, I would think they are dealing with our kind of complaint on an hourly basis or why have a Call Centre. Even if we do receive our refunds, we’ve still spent nearly £80 on a product which didn’t deliver – multiply that by the number of customers caught out like we have been and you’ve got a ‘nice little earner’.

I’ve just looked up Green Coffee Maxx and though I can see about a dozen different brands, I cannot find a label which totally approximates to  the one on the product I received.

Although the website calls itself The Institute for Health and Wellness - The International Headquarters of GTMC Ltd are situated in Belize – I think that would have put me on my guard straightaway had I been aware of it.  And I'm still not sure if this is the correct name of the company.  I repeatedly asked the operative for the Company Name and she either couldn't or wouldn't give it to me saying they dealt with many 'beauty' products although she denied being 'just a Call Centre'.  I'm totally confused, a trifle wiser and out of pocket.  On line I see that there are many scams - whether this is one or not I'm not sure but my friend is often in Tampa and he will look into whether their  website is misleading.  I suppose it isn't a 'scam' per se because we did receive the products but the 14 day trial period etc. was not very prominent.

So I repeat CAVEAT EMPTOR (let the buyer beware) and, all I can say is, more fool me and I won't get caught like that again.

What do you think? Send your feedback to contact@jan-leeming.com.