Total Frustration Indigo Parking App Rubbish

Jan Leeming

Shoreham 2007

Shoreham Airshow 2007
Me looking brave before taking to the air (and the wing) of the plane. Wow, it was cold !! But the whole experience was totally exhilarating.

 

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Jan's Blog

Computers and the internet are amazing things. One of my concerns with putting together this site was that it could remain current, yet with all my travelling I've often much to say, but little time to say it. Years ago when reading the news it would take me days on end to reply to the kind letters people sent. Now, with the magic of the modern age, I can keep you up to date with what I'm doing and other events in my life.

TOTAL FRUSTRATION - INDIGO PARKING APP - RUBBISH

Date: 8th November 2018

I am not stupid although not totally brilliant on Phone Apps etc.

Today I needed to go to London for a Memorial Service.  I decided to drive to Ashford International because there are more trains to London. I arrived there with a half hour to spare before the 10.12 train.   I  had booked and paid in advance to park in Car Park B.  Yes, they do say this does not guarantee a parking space but they don't give you any directions to the Overflow Carpark.  By the time I found the Overflow which was FULL I had missed my train.  One person was about to leave and I was finally able to park - needless to say I arrived a quarter of an hour late for the Memorial Service.

I had made and paid for a 3 day Car Parking as I have to return to London tomorrow and will have to overnight to attend various Remembrance functions on Saturday.   After today's fiasco, I will not be trying to park at Ashford again.  

Yes there is a very small car park at the bottom of the hill close to my home and the local Station BUT you can't put money into a machine you have to book through the Indigo Parking App.  I had problems with this months ago and have avoided parking there since.  I have now spent one hour trying to book parking for two days.  I downloaded the new app and after much trial and error put in all the details and thought I was there - NO - the site was showing an old card number and I was totally unable to change it.  I phoned and yet again all I got was ten minutes worth of 'If you want to hear the options again please press 0 ......   PERLEASE .....  I just want to talk to a person.

I've tried emailing through the App. and the email won't sen.   I've read on the Internet that this App is C..p!  And it certainly is.

As I cannot make my booking I'm now going to have to spend 15 minutes driving to another station - a waste of time, petrol and bad for the environment.

I'm totally fed up.  Why can't we just put money into a machine - Oh! I suppose they'd have to employ staff and we can't do that can we!  What on earth is going to happen to future generations when almost everything is being done remotely, by robots and AI.

I'm so glad I am the age I am and won't have to be dealing with all this frustration for too much longer. I'm now going to pour myself a large brandy and try to calm down.

What do you think? Send your feedback to contact@jan-leeming.com.